Delivery + Returns


Delivery:

Recast is based in Melbourne, Australia.  

Shipping costs for all items are a flat rate:

Standard within Australia: $10.00 (AUD)
Express within Australia : $20.00 (AUD)
International flat rate: $30.00 (AUD)

Items will be dispatched within 2 business days and customers will receive an email with tracking information. 

Some areas of Melbourne qualify for our delivery service. This alternative costs $7.00 and we will personally deliver your items safely to you. If your address qualifies for our delivery service "Local Delivery" will show up as an option on the Shipping page of your checkout.

Recast is not responsible for lost packages due to incorrect address information.

We do not cover any customs clearance fees your package is subject to and cannot be held responsible for packages being held at customs. Please keep this in mind before making any international purchases. 

 

Returns:

All sales at Recast are final and we do not accept refunds or exchanges for change of mind or if an item does not fit. Please take the time to read product descriptions and inspect images carefully before purchasing.

Each item has been thoughtfully selected. We only list pieces of high quality that we believe can continue to bring joy. Many items are pre-owned and naturally some wear is to be expected. Notable blemishes are disclosed in the item’s description and are reflected in prices.

If you have any queries please contact us and we are happy to discuss further with you.